Privacy Policy & GDPR Statement

Last update April 2025

 

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.shwari.co (the “Site”).

www.shwari.co is committed to ensuring your privacy is protected.  Should we ask you to provide certain information by which you can be identified when using this Site, you can be assured it will only be used in accordance with this privacy policy.

 

PERSONAL INFORMATION WE COLLECT

 

· We will only collect data about you that is relevant and necessary to process your order.

· Your data will only be held on systems that adhere to compliance standards.

· Your data will only be accessed by those who need it and we will minimise the amount of your data that’s processed wherever possible.

· We won’t share or sell your data to any third party unless either you have agreed, where we are required to by law or where we need to fulfil our service commitments to you through a third party that meets our own privacy standards.

· Other information relevant to customer surveys and/or offers.

 

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number). We refer to this information as “Order Information”.

When we talk about “Personal Information” in this Privacy Policy, this also includes Order Information.

 

HOW DO WE USE YOUR PERSONAL INFORMATION?

 

We require this information to understand your needs and provide you with a better service, and particularly for the following reasons:

· Internal record keeping.

· We may use the information to improve our products and services.

· We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

· From time to time, we may also use your information to contact you for market research purposes.

 

SHARING YOUR PERSONAL INFORMATION

 

The Site uses data analytics software to ensure Site functionality and to improve the services. This software records information such as how often you use the Site, what happens within the Site, aggregated usage, performance data, Site errors and debugging information and where the Site was accessed from.  We do not link the information we store within the analytics software to any personally identifiable information that you submit within the mobile application.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

 

DO WE USE ‘COOKIES’?

Yes, we do. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognise your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
 

We use cookies to:
      • Help remember and process the items in the shopping cart.
      • Understand and save user's preferences for future visits.
      • Keep track of advertisements.
      • Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.

 

You have the option to opt-out of the use of cookies by adjusting your browser settings. Most browsers allow you to block or delete cookies or notify you when a cookie is being placed. Please note that blocking or deleting cookies may impact your user experience and certain features of our website may not function properly without them. For more detailed instructions on managing cookies, please refer to your browser's help section.

 

 

DO NOT TRACK

 

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

 

 

YOUR RIGHTS

 

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

 

Additionally, if you are a European resident we note that we are processing your information in order to fulfil contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, we may transfer your personal data to countries outside the European Economic Area (EEA), including to Canada and the United States, as part of our operations. When we do so, we ensure that appropriate safeguards are in place to protect your data. These safeguards may include the use of Standard Contractual Clauses (SCCs) or other legally recognized mechanisms as required under the General Data Protection Regulation (GDPR) and UK data protection laws. These measures help ensure that your data remains secure and is treated in accordance with the applicable data protection standards.

 

LAWFUL BASIS

Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases:

· Your consent;

· The performance of the contract between you and the Site;

· Compliance with our legal obligations;

· To protect your vital interests;

· To perform a task carried out in the public interest;

· For our legitimate interests, which do not override your fundamental rights and freedoms.

 

 

DATA RETENTION

 

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

 

CONTROLLING YOUR PERSONAL INFORMATION

 

You may choose to restrict the collection or use of your personal information in the following ways:

Look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes whenever you are asked to fill in a form on the website.

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@shwari.com.

 

CHANGES

 

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

 

THIRD PARTIES

 

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

 

HOW DO I CHANGE MY DATA PERMISSIONS?

 

You can send us an email to the contact email below to request opt out, view, export or delete your data. If you request for your data to be deleted your name and email address will be added to an exceptions list and all other data removed.

 

If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible. We will promptly correct any information found to be incorrect.

 

 CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at info@shwari.co

 

SHWARI, United Kingdom